©2019 Socialbear Limited (T/A Socialpap). Registered in England and Wales: 8775064. VAT number: 197023792


24/7 Social Media Response
Don't leave your followers waiting for a response on Social Media. We respond for you in minutes, 24 hours a day

Expert Social Media Support
We deliver fast replies on Facebook, Instagram and Twitter, 24/7 on behalf of the world's biggest brands. Every reply is generated from a human
We only use humans

All our Customer Support Staff are located in our London Office and every reply is bespoke to the individual query, in 50 languages

5 minute response

We guarantee a response time within 5 minutes of the customer mentioning your @username or commenting on your sponsored ads and page

Pre-approved replies

We work with your brand to create a full selection of signed-off replies. These can be used to answer the most common questions, from product complaints to sales


We actively monitor and remove all inappropriate comments, images, hate speech comments, and trolls from your brand’s Social Competitions or Pages


Social Media Support is an intimate relationship and we act white-label for the majority of our clients. This means that your customers won't know we exist. We represent your brand only.


Pay as you Go

- Pay per response support
- UK working hours (Mon-Fri)

£450 + VAT


- Unlimited support

- 50 Languages available

(Pricing on request)

Start Up

- Always on support
- UK working hours (Mon-Fri)


£1,450 + VAT


- Dedicated agent
- Localised time-zones

£2,950 + VAT

Our pricing models give flexibility for all businesses - from Start Up's to Enterprise level support. All our packages include management, training and QA as standard.
''Say Hello''
One of our team will respond to you within 5 minutes

Tel: +44 (0)20 3984 9410


39A Welbeck Street